Access North Texas

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Access North Texas is the regional public transportation coordination plan for the 16-county North Central Texas area and documents the transportation needs of older adults, individuals with disabilities, and individuals with lower incomes across the region. We are currently working on the 2022 Access North Texas Plan Update and a draft copy is now available online for public input. Staff also provided a summary of the updated goals and strategies developed to better serve these populations at the August 2022 Transportation Department Public Meeting.

For more information on the 2022 Access North Texas Plan, please contact us at

Click here to view the entire 2022 Access North Texas Plan Document Draft

Executive Summary
Collin County
Dallas County
Denton County
Ellis and Navarro Counties
Erath, Hood, and Somervell Counties
Hunt County
Johnson County
Kaufman County
Parker and Palo Pinto Counties
Rockwall County
Tarrant County
Wise County
Appendix A - Summary and Status of 2018
Appendix B - Get-a-Ride Guide
Appendix C - Transit Accessibility Improvement Tool
Appendix D - Data and Analysis
Appendix E - Outreach and Supplemental Information

*Dates referenced in the video reflect 2021 events

Staff coordinated with a wide range of stakeholders, transit customers, and the public to document the transportation needs of older adults, individuals with disabilities, individuals with lower incomes, and others with transportation challenges to update Access North Texas.  This plan outlines strategies to address these needs and serves as a guide for agencies that will implement these strategies to improve access to work, medical appointments, education, and the community during the next four years.

A coordinated public transit-human services plan is required by federal transit law. The FTA requires a coordinated plan to be developed through a local process that includes participation by seniors, individuals with disabilities, representatives of public, private, and non-profit transportation and human services providers, and other members of the public.  In North Central Texas, NCTCOG is the designated lead entity responsible for preparing and maintaining the region’s public transportation coordination plan.

Outreach efforts for the 2022 Update took place over the course of the Summer of 2021. Efforts included:

Public Surveys available in both English and Spanish, designed to provide a forum for the public to comment on public transportation needs or gaps in their communities. These surveys are now closed as our team moved into the data analysis phase of the project. 

The Map Your Experience Tool which provides users with a way to leave location-based comments on public transportation and other mobility issues in the region. This tool is still actively collecting data for other initiatives and is linked below.

Virtual Outreach Meetings hosted for each of the 16 counties, designed to create opportunity for the public to voice their concerns about public transportation in their communities. Presentations were held in Spring/Summer 2021. Materials for these meetings were recorded and are linked in the table below.


Presentation Recording

Hunt Hunt Presentation
Johnson Johnson Presentation
Rockwall Rockwall Presentation
Ellis & Navarro Ellis & Navarro Presentation
Parker & Palo Pinto Parker & Palo Pinto Presentation
Wise Wise Presentation
Collin Collin Presentation
Hood, Somervell & Erath Hood, Somervell & Erath Presentation
Denton Denton Presentation
Dallas Dallas Presentation
Tarrant Tarrant Presentation
Kaufman Kaufman Presentation


Click here to view the 2013 Access North Texas Plan Document.

Contact Us

For more information about previous updates, the current update, or to meet with a Transportation Planner to discuss your public transportation needs in your community, contact us at