| Name |
Title |
Email |
Phone |
Area of Responsibility |
|
| Doni Green |
Director of Aging |
dgreen@nctcog.org |
817-695-9193 |
General program questions, contract opportunities, complaints, Springtown Empower, and PEARLS counseling services |
|
| Dena Boyd |
Data and Compliance Supervisor |
dboyd@nctcog.org. |
817-695-9195 |
Nutrition and transportation services |
|
| Mindy Brannon |
Regional Staff Ombudsman |
mbrannon@nctcog.org |
817-695-9198 |
Nursing and assisted living facility issues |
|
| Tamara Busby |
Nursing Home Relocation Program Manager |
tbusby@nctcog.org |
817-608-2396 |
Nursing home relocation |
|
| Becka Carr |
Regional Ombudsman |
acole@nctcog.org |
817-695-9135 |
Volunteer opportunities with long-term care ombudsman, benefits counseling, Senior Medicare Control, fall prevention, tai chi, and preventive health classes |
|
| Tina Dawson |
Healthy Living and Volunteer Supervisor |
tdawson@nctcog.org |
817-695-9128 |
A Matter of Balance fall prevention classes; Chronic Disease Self-Management, Chronic Pain Self-Management, and Diabetes Self-Management workshops; volunteer opportunities |
|
| Raul Duran |
ADRC Outreach Specialist |
rduran@nctcog.org |
817-608-2389 |
COVID vaccination resources and help getting vaccinated |
|
| Melinda Gardner |
Benefits Counseling Supervisor |
mgardner@nctcog.org |
817-695-9122 |
Benefits counseling, Medicare fraud |
|
| Lytte Greer |
Relocation Specialist |
lgreer@nctcog.org |
682-433-0452 |
Assistance for nursing home residents with Medicaid in returning to the community |
|
| Karlotta Hannibal |
Regional Ombudsman |
khannibal@nctcog.org |
817-608-2303 |
Assisted living issues – facilities in Ellis, Erath, Hood, Johnson, Kaufman, Navarro, Palo Pinto, Parker counties |
|
| Jamie Harwell |
Dementia Friendly Grant Coordinator |
jharwell@nctcog.org |
682-433-0495 |
Coordinate Dementia Friendly North Central/East Texas |
|
| Marsha Hayford |
Case Manager |
mhayford@nctcog.org |
817-695-9224 |
Temporary case management services for older adults and family caregivers |
|
| Jackie Helmer |
ADRC Benefits Specialist |
jhelmer@nctcog.org |
817-695-9142 |
Long-term services and supports for people of all ages with disabilities |
|
| Angela Hill |
Case Manager |
ahill@nctcog.org |
682-433-0497 |
Temporary case management services for older adults and family caregivers |
|
| Petra Jimenez |
ADRC Benefits Specialist |
pjimenez@nctcog.org |
817-695-9165 |
Long-term services and supports for people of all ages with disabilities |
|
| Rose Manning |
Relocation Specialist |
rmanning@nctcog.org |
682-433-0453 |
Assistance for nursing home residents with Medicaid in returning to the community |
|
| Simon Manrrique |
Benefits Counselor |
smanrrique@nctcog.org |
817-704-5687 |
Benefits counseling |
|
| Kim Marckmann |
Case Manager |
kmarckmann@nctcog.org |
682-433-0430 |
Temporary case management services for older adults and family caregivers |
|
| Isabel Maria |
Dementia Care Specialist |
imaria@nctcog.org |
817-704-2541 |
Information and temporary in-home services for people with dementia and their family caregivers |
|
| Kim Mathis |
Evidence-Based Programs Specialist |
kmathis@nctcog.org |
940-999-1024 |
A Matter of Balance, Chronic Disease Self-Management, Diabetes Self-Management, and Chronic Pain Self-Management classes |
|
| Diane McCoy |
Aging Program Data Specialist |
dmccoy@nctcog.org |
817-695-9157 |
Data entry, programmatic report issues |
|
| Shanda Palacio |
Fiscal Manager |
spalacio@nctcog.org |
817-704-2537 |
Reimbursement issues |
|
| Angela Powell |
Senior Case Manager II |
apowell@nctcog.org |
972-841-7642 |
Temporary case management services for older adults and family caregivers |
|
| Tina Rider |
Ombudsman Program Coordinator |
trider@nctcog.org |
817-695-9196 |
Nursing home issues – facilities in Denton, Erath, Hood, Johnson, Palo Pinto, Parker, Somervell Wise counties |
|
| Sheryl Ross |
Outreach Specialist |
sross@nctcog.org |
904-390-8087 |
Community outreach |
|
| Rosario Sanders |
Case Manager |
rsanders@nctcog.org |
682-433-0491 |
Temporary case management services for older adults and family caregivers |
|
| Monique Snipe |
Benefits Counselor |
msnipe@nctcog.org |
817-695-9166 |
Benefits counseling |
|
| Amy Soto |
Regional Ombudsman |
asoto@nctcog.org |
817-704-5692 |
Assisted living issues – facilities in Collin, Hunt, Rockwall counties |
|
| Cathy Stump |
Case Management Supervisor |
cstump@nctcog.org |
817-608-2398 |
Temporary case management services for older adults and family caregivers |
|
| Christine Tran |
Aging Program Assistant |
ctran@nctcog.org |
817-695-9194 |
Procurement issues, referral questions |
|
| Thanh Dai Vo |
Accountant |
tvo@nctcog.org |
817-695-9222 |
Reimbursement issues |
|
| Lisa Walker
|
Ombudsman Program Assistant |
lwalker@nctcog.org |
817-695-9172 |
Ombudsman general information |
|
| Felecia Warner |
Benefits Counseling Assistant |
fwarner@nctcog.org |
682-433-0493 |
Medicare information |
|
| Roger Williamson |
Contracts Coordinator |
rwilliamson@nctcog.org
|
817-695-9201 |
Contracts for in-home services |
|
| Toney Woodard |
Administrative Assistant |
twoodard@nctcog.org |
817-695-9171 |
Aging information and referral |
|