Caregiver Resources and Additional Information

2-1-1The North Central Texas Area Agency on Aging contracts with two area information centers to provide information about health and social services for older adults and their family caregivers. To reach the information center that serves your area, dial 2-1-1. Phones are answered 24 hours a day, seven days a week.

Common Questions About Services

Who is eligible for services?

To qualify for caregiver services, an individual must provide unpaid care to a dependent family member or friend. Either the caregiver or care receiver must live in Collin, Denton, Ellis, Erath, Hood, Hunt, Johnson, Kaufman, Navarro, Parker, Palo Pinto, Rockwall, Somervell and Wise counties.  In addition, the care receiver must be:

  • at least 60 years of age;
  • have Alzheimer's or a related dementia;
  • a grandchild who is under the age of 18 and in primary custody of a grandparent who's at least 55 years of age; and/or
  • an adult who is under the age of 60 and has severe disabilities.

The Agency does not discriminate on the basis of race, color, national origin, or religion. However, it does give priority to older persons who have low incomes, are frail, live in rural areas, and/or have disabilities.


How much do services cost?

The North Central Texas Area Agency on Aging does not charge for its services, but encourages voluntary contributions of any amount. All contributions are used to expand services.

How can I get more information about Agency services?

For more information about services funded through the North Central Texas Area Agency on Aging, call 1-800-272-3921, or view the following publications.


How do I reach an area agency on aging if I don't live in the counties listed above?

To reach an area agency on aging in the State of Texas, call 1-800-252-9240. To reach an area agency on aging in any state, call 1-800-677-1116.

Local Organizations and Resources

The North Central Texas Area Agency on Aging provides funding to the following organizations for caregiver services.

Alzheimer’s Association of North Central Texas - Classes on dealing with Alzheimer's. Call 817-336-4949.


Alzheimer's Association of Greater Dallas - Workshops on caring for loved ones with Alzheimer's. Call 214-540-2400 for more information.

Maurice Barnett Geriatric Wellness Center - Counseling and education for informal caregivers. Call 972-941-7335.

Z-Quest - Education and training programs held throughout the North Central Texas area. Visit for details.

LifeRoads - Education on living with low vision. Call 214-353-0934 for more information.

Contact Information 
Doni Green, Director of Aging
Phone: 1-800-272-3921 | Fax: 817-695-9274